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BlackBerry® Torch™

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Visitor
CornelvanHeerdenZA
Posts: 1
Registered: ‎09-29-2013
My Device: Torch 9800

Torch 9800 - Software

Hello, Last night I updated my software on my Blackberry Torch 9800. 

 

Everything seemed fine, but now my phone is slow, I cant access my messages, some icons are missing etc etc.

 

What can I do? Downgrade Operating System on phone? Re-install?

 

Please help me :Helpsmilie:

 

C

Hall of Famer II
sdgardne
Posts: 48,784
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Torch 9800 - Software

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:

  • With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.

See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Good luck!


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