01-04-2011 08:21 AM
I am new to Blackberry smartphones and have a lot of trouble learning how to use my 9800 w/o ending in simple frustration. My current issue: Visual Voice tells me I have an "incorrect password! Enter the correct password." I have no clue how to do this. I have tried on-line tech support and can find nothing to help. Can someone tell me how to enter a visual voice mail password... thanks
01-04-2011 12:30 PM
There is a bit of a learning curve on these devices, even for those of us long-time BlackBerry users.
I only used VVM for a brief time (I currently use YouMail), but don't remember having to enter a password to access it. I would assume, though, that it's going to be the same password as you use to access your regular voice mail.
Have you tried to access it without entering a password to see if you can get in?