Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Torch™

Reply
Visitor
DerekF
Posts: 1
Registered: ‎11-05-2010
My Carrier: Telus

Torch 9800 camera will not turn on

I have had the Torch 9800 for two weeks. The camera worked fine for that time. Now when I tap the Camera icon on the home screen to start the camera I get a box that says: Another application is using the camera. Close other applications and try opening the camera again." There are no other applications running. I have pulled the battery a couple of times to do a hard reset, but it makes no difference. Any suggestions?

Please use plain text.
BlackBerry Technical Advisor
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Carrier: rogers

Re: Torch 9800 camera will not turn on

Have a look at this article it explains what is happening.

 

"Could not launch camera application" error appears when opening the camera on the BlackBerry smartphone - KB15544

http://www.blackberry.com/btsc/KB15544

 

Hope this helps.

Please use plain text.