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BlackBerry® Torch™

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DerekF
Posts: 1
Registered: ‎11-05-2010
My Device: Torch 9800

Torch 9800 camera will not turn on

I have had the Torch 9800 for two weeks. The camera worked fine for that time. Now when I tap the Camera icon on the home screen to start the camera I get a box that says: Another application is using the camera. Close other applications and try opening the camera again." There are no other applications running. I have pulled the battery a couple of times to do a hard reset, but it makes no difference. Any suggestions?

Retired
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Device: 9900

Re: Torch 9800 camera will not turn on

Have a look at this article it explains what is happening.

 

"Could not launch camera application" error appears when opening the camera on the BlackBerry smartphone - KB15544

http://www.blackberry.com/btsc/KB15544

 

Hope this helps.