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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎03-11-2012
My Device: Torch 9800
My Carrier: Mobilink

Torch 9800 doesn't connected to Desktop Manager

Hi

 

Handset: Torch 9800

Desktop Manager Version: 5.0.0.11

 

Problem: When I connect Torch with PC and start Desktop Manager, DM asks password for BB. Once the password is punched, DM takes some time to connect i.e. a PC and BB is shown on Torch screen, trying to connect to each other AND then DICONNECTS.

 

Actions Already Taken: I have uninstalled and reinstalled DM. I have taken out battery and reboot BB. BUT problem persists.

 

Help is requested.

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Torch 9800 doesn't connected to Desktop Manager

Here's how RIM suggests you connect to your PC when the Desktop Software is being stubborn:

 

http://www.blackberry.com/btsc/KB10144

 

 

I hope that helps you.  Smiley Happy


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