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BlackBerry® Torch™

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Pedro_0615
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Pedro_0615
Posts: 8
Registered: ‎12-16-2012
My Carrier: Sun Cellular

Torch 9810 - Error 507

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‎01-01-2013 08:52 AM

Hi,

 

I am from the Philippines. I have a Torch 9810, Sun Cellular is my carrier. It has been working fine the last few days. Today, locked up showing error 507. I did a hard reset by taking the battery out, nothing happened.

 

Please help!!!

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Pedro_0615
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Pedro_0615
Posts: 8
Registered: ‎12-16-2012
My Carrier: Sun Cellular

Re: Torch 9810 - Error 507

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‎01-01-2013 08:59 AM

sorry I forget to indicate that I had this problem when I am currently upgrading OS 7.0 to OS 7.1 :-(

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Pedro_0615
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Pedro_0615
Posts: 8
Registered: ‎12-16-2012
My Carrier: Sun Cellular

Re: Torch 9810 - Error 507

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‎01-01-2013 09:12 AM

In addition, while updating the software, it stopped in Module 504... Please help!!!

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Elite II
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tanzim
Posts: 9,314
Registered: ‎04-01-2008
My Carrier: grameenphone

Re: Torch 9810 - Error 507

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‎01-01-2013 10:21 AM

This error message might appear because of the following causes:

  1. The power management feature on the computer turns off the USB ports.

  2. The BlackBerry smartphone is connected to a laptop computer using a docking station.

     

    Check the below KB article for resolution :

     

    • KB02792 BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software

tanzim                                                                                  
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