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BlackBerry® Torch™

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DebbieTSY
Posts: 1
Registered: ‎11-14-2012
My Device: Torch 9810

Torch 9810: Error: Unable to login to your Blackberry ID Account

Hi,

 

I need help urgently!  When I go to App World to install app, when Verify Blackberry ID, it give me 'Unable to login to your Blackberry ID Account'.  I had tried to reset my password and it was successful.  I can login to my Blackberry ID on my PC browser.

 

Can anyone help?

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Torch 9810: Error: Unable to login to your Blackberry ID Account

Hi DebbieTSY

 

Welcome to BlackBerry Support Community Forums

 

 

Please go through this Article of Knowledge Base and follow those suggestion to resolve your problem :

KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7.

 

 

Prince

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