02-18-2013 02:11 PM
To make long story short, as the title says after restarting my phone, the phone got stuck on the loading screen (3/4). I tried many ways like wiping the device and installing the OS from scratch but it didn't work. I gave up and gave it to the work shop for repair. After 3 days of repairing the problem got solved and the phone was working. However i removed the battery to insert the SIM card and Memory card and then replaced the battery to turn it on....... the same problem reappeared.... got stuck on the loading screen ... its late now and if i go back to the workshop they are already close! any comment on this problem? can it be the sim card or memory card that caused the problem or from the OS installed ?
I'm really frustated now waiting 3 days and again same problem and deciding to change this phone if such problem persist!
Your help is appreciated !
02-18-2013 02:13 PM
02-19-2013 01:07 AM
no i haven't tried it yet ! the repair shop said that he loaded with the latest version.
02-19-2013 01:21 AM
02-19-2013 09:18 AM
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If it successfully gets into Safe Mode, then it's a 3rd party app, theme, or otherwise that is the cause of the problem.
If it does not get into Safe Mode, then the core OS itself is corrupt. It could be that trying a different OS might help. It also could be a hardware issue, for which no amount of software nor OS can help, nor can internet-distance diagnostics.
Good luck and let us know!
02-19-2013 03:21 PM
02-25-2013 09:30 AM
seems the hardware needs replacement. Just wanted to know is there any site where i can find a certified BB service center in my city? i fear the shop repairing the phone might not replace it with a geunine hardware
02-25-2013 09:32 AM