10-30-2013 05:50 AM
I would like to ask you for help. I kept receiving updates notifications from BB App World, which I found quite annoying, so I searched the Internet for hint how to avoid these. I followed somebody's recommendation to go to options > application management > applications > app world > then deny all their settings. After I did this, the device restarted and showed the following: Application terminated, access denied to user LpBBMBridgelmpl. This notification stays on screen, then it goes to homescreen where the device is locked and only shows "new messgae" note. But Im not able to touch anything, cannot get in at all. What shall I do?
May thanks for your advice.
Solved! Go to Solution.
10-31-2013 12:23 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, attempt to reverse what you did.
Good luck and let us know!
11-05-2013 12:13 PM
thank you very much for the solution, it workd like a charm. After restarting in Safe Mode, no 3rd party apps started and I was able to revert the settings.
Thank you so much!
11-05-2013 11:20 PM