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BlackBerry® Torch™

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Visitor
gunterkenneth
Posts: 1
Registered: ‎06-05-2012
My Device: blackberry torch 9810

Re: Torch 9810 update to os 7.1

Good
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Contributor
ashish013
Posts: 20
Registered: ‎12-05-2011
My Device: Torch 9810

Re: Torch 9810 update to os 7.1

hello :smileyhappy:
i had encountered with the same problem and i just just follow the steps maention by you but still there is on OS update in the app loader.
please help me if you can.
Thank you.

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New Contributor
Query
Posts: 6
Registered: ‎04-19-2012
My Device: Torch 9810

Re: Torch 9810 update to os 7.1

Hi Ashish013,

 

Let me know how you proceded it step by step.

 Query

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New Member
abdulahad
Posts: 1
Registered: ‎08-07-2012
My Device: torch 9810

Re: Torch 9810 update to os 7.1

it is not working !!!!! i have done what u told still i cant update my fone to os 7.1
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New Contributor
mihirvisaria
Posts: 7
Registered: ‎06-18-2011
My Device: bold 9700

Re: Torch 9810 update to os 7.1

Hi guys,

 

even i have torch 9810 with OS 7.1.0.694 platform 5.1.0.507....

 

i am facing a problem is : some of the features of OS 7.1 are not seen in the handset.....like invite BBM through tab, radio etc....

 

please help me with that....

 

thanks

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Guru III
knottyrope
Posts: 30,622
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Torch 9810 update to os 7.1


mihirvisaria wrote:

Hi guys,

 

even i have torch 9810 with OS 7.1.0.694 platform 5.1.0.507....

 

i am facing a problem is : some of the features of OS 7.1 are not seen in the handset.....like invite BBM through tab, radio etc....

 

please help me with that....

 

thanks


Did you update your BBM after?

 




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New Contributor
mihirvisaria
Posts: 7
Registered: ‎06-18-2011
My Device: bold 9700

Re: Torch 9810 update to os 7.1

nope...its not showing any updates for BBM.....can u help me from where to update it.....

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New Member
zainoooo
Posts: 2
Registered: ‎01-11-2012
My Device: Bold 2 - 9700

Re: Torch 9810 update to os 7.1

I can not find my carrier of blackberry torch 9810 "QUALCOMM"

I wan to upgrade its software from 7.0 to 7.1 how can i do that?

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New Member
zainoooo
Posts: 2
Registered: ‎01-11-2012
My Device: Bold 2 - 9700

Re: Torch 9810 update to os 7.1

 

I can not find my carrier for blackberry TORCH 9810 "QUALCOMM"

I want to upgrade its software from 7.0 to 7.1?

How can I do that?

 

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Hall of Famer II
sdgardne
Posts: 48,564
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Torch 9810 update to os 7.1


zainoooo wrote:

 

I can not find my carrier for blackberry TORCH 9810 "QUALCOMM"

I want to upgrade its software from 7.0 to 7.1?

How can I do that?

 


Hi and Welcome to the Community!

Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.

From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:

Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:

  • C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.



If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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