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BlackBerry® Torch™

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Posts: 1
Registered: ‎01-30-2012
My Device: Torch 9860
My Carrier: XL Indonesia

Torch 9860 Screen Display White Out

I purchased a Torch 9860 at the end of November last year.  Very happy with the device and the functions - until last week.  I went to check my messages and half the screen is white.

 

I returned to the official retail outlet where I bought it and showed the receipt and warranty.  The shop would not honour the warranty and said it must have been dropped or been sat on - which it most certainly hasn't.  After living with the Storm 1 for two years I was wondering if this is a typical issue with the 9860?

 

I don't want to pay expensive repair costs if this is a white elephant.