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BlackBerry® Torch™

New Member
Posts: 1
Registered: ‎03-29-2012
My Device: Torch 9860

Torch 9860 does not disconnect after ending call


I have been having this peculiar problem with my blackberry torch 9860 smartphone for the past 1 week. After finishing a voicecall, in many situations the phone does not disconnect even if I press the end call button repeatedly. It just seems to "hang" for 30-40 seconds and then disconnect. Sometimes it dosconnects only if the person at the other end hangs up.


Kindly help out in solving this issue 

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Guru III
Posts: 30,396
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Torch 9860 does not disconnect after ending call

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.


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New Member
Posts: 1
Registered: ‎11-03-2012
My Device: 9860

Re: Torch 9860 does not disconnect after ending call

Hello. I am also having the same issue with my 9860. The end call just stopped working. During calls when I press the end button it doesn't work. I have to wait for the caller to disconnect. It does not also turn off the phone. Need your assistance. Thank you.

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Posts: 11
Registered: ‎05-13-2012
My Device: Curve 9360

Re: Torch 9860 does not disconnect after ending call

Hi, I'm also having the same issue in Curve 9360. Any solution for this?
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