02-25-2013 09:52 AM
my blackberry Torch 9860 does not starts, and the red led blinking a slow time and 3 times faster
I removed the battery and waited, when i put the battery back, nothing happens
I installed the blackberry desktop, but it does not recognize the phone, not from any sign that is connected
I tested with another blackberry and connected everything right, the problem is not the cable or pc
when I connect it via USB the red LED blinks 1 time 3 times fast and slow
when I try to start it nothing happens
02-25-2013 09:53 AM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!