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BlackBerry® Torch™

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Contributor
Posts: 10
Registered: ‎05-11-2011
My Device: Torch 9860
My Carrier: Idea

Torch 9860

Hi peeps,

 

1)My Torch return  button & menu button seem to freeze whenever they feel like

2)Screen change/time lag between button pushing and implementation on any application/function takes eons...

 

 

Solutions pl...

 

 

Santy

Santy
Hall of Famer II
Posts: 55,824
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Torch 9860

Hello!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!


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