Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
Contributor
andresns
Posts: 14
Registered: ‎09-06-2010
My Device: BB Torch 9800

Torch Calendar Sync with Mac (Ical) error

Hi, 

 

I am working with my Torch with updated system 6.0 Bundle 695. Unfortunately since software update, I have problems with the synchronization of my BB with Ical (Mac) showing in during the process that an error as occurred but without any specification, and asking to accept. I never have problems in the past. 

 

I already checked that no changes occured in neither my Ical or my BB agenda, so something is wrong.

 

Could someone guide me on how I can make sync works again?

 

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Torch Calendar Sync with Mac (Ical) error

Hello andresns,

 

Do you get any reference to a KB article when the error pops up?

 

Have you tried changing the sync to a one way from Mac to overwrite the BlackBerry? (found under Advanced settings)

 

Thanks.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
Contributor
andresns
Posts: 14
Registered: ‎09-06-2010
My Device: BB Torch 9800

Re: Torch Calendar Sync with Mac (Ical) error

Hello The pirate

 

Thanks for yr reply. 

 

I did try with one way sync and works, so problem is solved now

 

thanks

 

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Torch Calendar Sync with Mac (Ical) error

Awesome! Let me know if there is anything else I can help you with :smileyhappy:

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
New Member
Rastus
Posts: 2
Registered: ‎11-03-2010
My Device: BlackBerry Torch 9800
My Carrier: Bell

Re: Torch Calendar Sync with Mac (Ical) error

This was helpful to me but how do we enable two way sync? I make many enteries during the day on the BBerry. I would appreciate any help.

thanks,

Please use plain text.
BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Torch Calendar Sync with Mac (Ical) error

 


Rastus wrote:

This was helpful to me but how do we enable two way sync? I make many enteries during the day on the BBerry. I would appreciate any help.

thanks,


Hello Rastus and welcome to the BlackBerry Support Community Forums.
To enable two way sync, remove the check box from Advanced Settings which says  to overwrite the BlackBerry data. 
Let me know how you make out.
Thanks!

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



Please use plain text.
New Member
Rastus
Posts: 2
Registered: ‎11-03-2010
My Device: BlackBerry Torch 9800
My Carrier: Bell

Re: Torch Calendar Sync with Mac (Ical) error

Thanks for your help. It is working perfectly.

 

Rastus

Please use plain text.