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BlackBerry® Torch™

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Contributor
paddyywadden
Posts: 10
Registered: ‎05-09-2011
My Device: Torch
My Carrier: Bell

Torch Help! Screen not turing on but buttons and red light is flashing

Hi,

 

My torch has had the problem of screen functioning, it is just a black screen but buttons light up and led flashes red.

 

Thanks

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JSanders
Posts: 84,517
Likes: 22,920
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch Help! Screen not turing on but buttons and red light is flashing

 

Do a simple reboot on the BlackBerry in this manner:

 

With the BlackBerry device POWERED ON, remove the battery for TEN minutes, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.


If you've already rebooted, humor me and please try it one more time, as instructed here.

 




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Contributor
paddyywadden
Posts: 10
Registered: ‎05-09-2011
My Device: Torch
My Carrier: Bell

Re: Torch Help! Screen not turing on but buttons and red light is flashing

I have tried this, blackberry works find but nothing id displayed on screen, just blackness. red light blinks and buttons are lighted up a if it is on.

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Contributor
paddyywadden
Posts: 10
Registered: ‎05-09-2011
My Device: Torch
My Carrier: Bell

Re: Torch Help! Screen not turing on but buttons and red light is flashing

http://supportforums.blackberry.com/t5/BlackBerry-Torch/Torch-will-not-load/m-p/808553/highlight/fal...

I am trying the first thing your asking that guy to do, but my pc wont run the file, says location is unavaible
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JSanders
Posts: 84,517
Likes: 22,920
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch Help! Screen not turing on but buttons and red light is flashing

hmm.. are you on Windows7 on your PC.

The path is slightly different, I thin the x86 folder. I don't have a Windows7 machine in front of me today to check that exact path.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Member
caitlyntaylor2
Posts: 1
Registered: ‎05-11-2013
My Device: Blackberry Torch 9800
My Carrier: O2

Re: Torch Help! Screen not turing on but buttons and red light is flashing

Mine is doing the same.

The screens completley black but the buttins are still lighting up, the red light is still flashing and bbms are coming through.

I have took my battery out several times and left it over night and its still not working.

What should i do?

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JSanders
Posts: 84,517
Likes: 22,920
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Torch Help! Screen not turing on but buttons and red light is flashing

You need to immediately connect to a PC and use the BlackBerry Desktop Software to backup your device and save the data on it.

 

It sounds like the screen is going (gone) bad.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.