08-12-2010 12:24 PM
Does anyone know what the compatibility is for the Torch (BB OS6) and BES? We have a user here who can't get activated, AT&T sent us to RIM, but tech support is blowing up with wait times (assuming Torch launch). Does anybody happen to know what the compatibility is with OS6 and BES? Such as what version of BES you may or may not need to be running to support OS6? Thanks!
08-12-2010 02:04 PM - edited 08-12-2010 02:10 PM
if the device matches the encryption level of BES, then it will work.
You have to do this too before it works.
it policy pack for OS 6
Also look this over as well.
08-17-2010 01:45 PM
Possible you are on BES 5 and that self updates as long as the server has acess to the XML files.
for BES 4.x and previous it is a manual update and your admin might have done it already.