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BlackBerry® Torch™

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New Member
chlau222
Posts: 1
Registered: ‎06-01-2011
My Device: Blackberry Torch

Torch deleting my email messages more than 30 days

My Torch has been deleting my email messages that are more than 30 days old although I have made setting to keep all my messages as <forever>. I am using gmail and my messages have not been deleted on my gmail.. anyone pls help ??

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Contributor
derekh4
Posts: 16
Registered: ‎05-02-2010
My Device: Curve 8900

Re: Torch deleting my email messages more than 30 days

This happens to me and others that I know as well. It's not specific to the Torch, it seems to be attributable to the Gmail plugin for BlackBerry. I too have the "keep forever" setting turned on.
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Guru III
knottyrope
Posts: 30,622
Registered: ‎06-25-2008
My Device:

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Re: Torch deleting my email messages more than 30 days

setting to forever applies to new emails and not the existing ones

 

I dont know if the plugin does it at 30 regardless of the setting and will take 30 days to know for sure

 




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Contributor
derekh4
Posts: 16
Registered: ‎05-02-2010
My Device: Curve 8900

Re: Torch deleting my email messages more than 30 days

[ Edited ]

Yes, new Gmail emails older than 30 days disappear on the BB with the Gmail plugin even with the "forever" setting.  You have to use the "search remotely" to find any email messages beyond 30 days.  If you Google "Blackberry Gmail 30 days" and you will find posts like this:

 

Crackberry

 

Google Forums

 

 

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