Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Torch™

Reply
Contributor
Jaroam
Posts: 28
Registered: ‎06-15-2011
My Carrier: Sprint

Torch froze (giggle), email problems...

Just activated my BB Torch 9850 on the Sprint network two days ago.  Today it decided to stop receiveing or sending emails.  Checked some settings and all seemed well for email so I rebooted.  Yeah emails again, woo-hoo!  Not too long a time afterward, it froze and I had to pull the battery to restart yet again.  So...um, what the hell?!  Thoughts?  Not a good start for my handset, just sayin'.  Any thoughts on what, why, and how I can make it so it dosen't happen again would be appreciated.  Thanks!

Please use plain text.
JSanders
Posts: 68,762
Topics: 497
Likes: 20,746
Solutions: 5,341
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Torch froze (giggle), email problems...

If I were you, I'd upgrade it to the latest OS Sprint has available, it probably came with 7.0.0.2xx and I believe 7.0.0.374 is the lastest from any carrier. If you need help, please post back.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.