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BlackBerry® Torch™

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Visitor
Posts: 1
Registered: ‎08-24-2010
My Device: 9800
My Carrier: AT&T

Torch locks up everytime on Social Feeds

Everytime I touch "Social Feeds" App.  my torch locks up? Have to remove battery and restart.

 

Anybody have a fix for this?

 

Thanks

 

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: Torch locks up everytime on Social Feeds

You could try to do a clean reload of the software that is described in this article below:

 

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager for Window - KB11320

http://www.blackberry.com/btsc/KB11320

 

Make sure you test social feeds before restoring your data.

 

Hope this helps.

 

New Contributor
Posts: 2
Registered: ‎02-07-2011
My Device: Torch 9800
My Carrier: Vodafone

Re: Torch locks up everytime on Social Feeds

I have the same problem as 3547fl. I had deleted Social Feeds from my device and now I want to reload it. I dont see it in my Application Loader. I tried performing a clean reload as suggested by you but in my Desktop Manager 6.0.1.18, "Check for Updates" box does not give me "View other versions" options.

 

I also did a factory reset but the Social Feeds program did not reappear.

 

How should I proceed further? Thanks.

 

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: Torch locks up everytime on Social Feeds

You will need to download and install the device software to your computer. Then go through the application load process and then select Social Feeds to be installed. To download you device software go to the following link: http://us.blackberry.com/support/downloads/download_sites.jsp

 

Hope this helps.

New Contributor
Posts: 2
Registered: ‎02-07-2011
My Device: Torch 9800
My Carrier: Vodafone

Re: Torch locks up everytime on Social Feeds

Thank you RH. It worked like a charm!

 

 

Retired
Posts: 884
Registered: ‎07-26-2010
My Device: 9900
My Carrier: rogers

Re: Torch locks up everytime on Social Feeds

Excellent, glad to hear!

 

Cheers,