Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
jomarise
New Contributor
jomarise
Posts: 2
Registered: ‎10-09-2012
My Carrier: Vodaphone

Torch problems

Options

‎10-09-2012 06:12 AM

I wonder if anyone can help,  My torch is playing up.  The middle select button wont click although it will scroll down sometimes.  The alt button doesnt work, the blackberry and back button only work sometimes.

 

The phone as been trying to send pictures to someone I had a text off all morning.  I am sat here watching it drag the menu icons up and down repeatedly and I am not touching it. 

 

It hasnt been exposed to any moisture and I have ensured all the software is up to date. 

Report Inappropriate Content
Message 1 of 4 (795 Views)
Reply
0 Likes
Please use plain text.
 
Elite I
Elite I
BillJ
Posts: 6,579
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Torch problems

Options

‎10-09-2012 07:05 AM

A battery pull will more than likely correct the issue.  With your phone powered on, remove your battery then replace it.

 

 

Let us know if that helps you.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


Report Inappropriate Content
Message 2 of 4 (786 Views)
Reply
0 Likes
Please use plain text.
 
jomarise
New Contributor
jomarise
Posts: 2
Registered: ‎10-09-2012
My Carrier: Vodaphone

Re: Torch problems

Options

‎10-09-2012 07:32 AM

Thanks for the reply.   I have tried this a few times and unfortunately it hasnt worked :smileysad:

Report Inappropriate Content
Message 3 of 4 (774 Views)
Reply
0 Likes
Please use plain text.
 
JSanders
Posts: 67,350
Topics: 486
Likes: 20,552
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Torch problems

Options

‎10-09-2012 09:35 AM

Sounds like moisture problems for sure.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Report Inappropriate Content
Message 4 of 4 (762 Views)
Reply
0 Likes
Please use plain text.