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BlackBerry® Torch™

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albertmakcruz
Posts: 2
Registered: ‎10-16-2010
My Carrier: Etisalat

Torch receiving email twice

Could anyone help me as in my Torch, once I received an email, I am receiving it twice.  Once from the email icon and the other one in the inbox message although they're both the same message.  So, in the end, the message indicator is displaying 2 messages received.

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JSanders
Posts: 80,526
Likes: 22,316
Solutions: 5,748
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Torch receiving email twice

You have a couple of options: I hide the email-specific icon (scroll to it, don't click on it, press the Menu key > Hide) Some people will place it another folder and then hide the folder.

 

You can also go to your device options and tell that email address to NOT place messages in your main Messages folder, if you don't want them in both places.




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