10-15-2010 10:11 AM
My carrier: AT&T
Model info: Blackberry Torch 9800
OS version: 6.0 Bundle 278 (v188.8.131.52, platform 184.108.40.206)
Apps and free space
File free before: 303268269 bytes (approx 289 MB)
Did a battery pull fix your issue? - Yes
Also a reboot (Alt + Right Shift + Del) also fixes the problem
Apps installed and their version if possible - Too many to list...
When writing your question
After having the torch turned on for more than a day I always see a noticeable lag. Especially with the home screen menus. Within applications the lag is not bad but still noticeable.
I tried Exiting all applications so that only the 5 apps that you can not exit showed up in the application switcher (Home, Browser, Messages, BBMessenger and Phone).
The lag was still there, then I looked at the applications CPU utilization and noticed the Contacts application was showing up as 99% CPU utilization. I didn't know what else to do so I did a hard reboot, after the reboot contacts is down to 0% CPU.
Everytime there is a lag it is always the same thing, contacts taking up all the CPU and a reboot fixes the problem for about a day.
Is there any way to troubleshoot or fix this??
10-15-2010 10:21 AM
Yes! It is supposed to help with all freezing and locking up of the phone among other things. I have heard great things about the software update. It takes about two hours so prepare for that!
Give it a try!
10-15-2010 11:03 AM
Hmmmm.... I got a message "Your BlackBerry is up to date"
Guess no update for me yet...
What is the latest version supposed to be?
As I mentioned above I'm currently on - OS version: 6.0 Bundle 278 (v220.127.116.11, platform 18.104.22.168)
10-18-2010 02:04 PM
Any other feedback on this? This is starting to become a major head-ache for me everyday. (sometimes two or three times a day).
Is there anyway to figure out what the contacts app is doing when it just sits at high CPU utlization?
Rebooting is a really annoying option as it takes a while each time.
Thanks for your help!