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BlackBerry® Torch™

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New Member
Dawng2810
Posts: 3
Registered: ‎12-28-2012
My Device: Torch
Accepted Solution

Torch

Hi

I updated the software on my bb, it asked for a restart which i said i would do later, i then turned it off and pulled the battery, now it wont switch back on. I dont have flashing light either. I have tried to plug it into a charge and it still does nothing. Any ideas?

Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

Try removing the battery, connecting it to the charger then reinsert the battery.

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New Member
Dawng2810
Posts: 3
Registered: ‎12-28-2012
My Device: Torch

Re: Torch

Thanks but it didnt work :smileysad:

Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

Sorry about that.  Are you using a wall charger?

Another option:

force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

This will try to reload the software.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Dawng2810
Posts: 3
Registered: ‎12-28-2012
My Device: Torch

Re: Torch

yayayaya that work. thanks so much for your help:Clap:

Forums Veteran III
Wolf359
Posts: 3,520
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

good deal!  I was worried there.:Rockon:

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________