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BlackBerry® Torch™

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New Member
Posts: 3
Registered: ‎12-28-2012
My Device: Torch
My Carrier: vodaphone
Accepted Solution

Torch

Hi

I updated the software on my bb, it asked for a restart which i said i would do later, i then turned it off and pulled the battery, now it wont switch back on. I dont have flashing light either. I have tried to plug it into a charge and it still does nothing. Any ideas?

Forums Veteran III
Posts: 3,777
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

Try removing the battery, connecting it to the charger then reinsert the battery.

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New Member
Posts: 3
Registered: ‎12-28-2012
My Device: Torch
My Carrier: vodaphone

Re: Torch

Thanks but it didnt work Smiley Sad

Highlighted
Forums Veteran III
Posts: 3,777
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

Sorry about that.  Are you using a wall charger?

Another option:

force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

This will try to reload the software.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Posts: 3
Registered: ‎12-28-2012
My Device: Torch
My Carrier: vodaphone

Re: Torch

yayayaya that work. thanks so much for your help

Forums Veteran III
Posts: 3,777
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Torch

good deal!  I was worried there.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________