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BlackBerry® Torch™

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New Member
Switz_77
Posts: 2
Registered: 02-09-2012
My Carrier: Sasktel

Trackpad issues

I can move the cursor around no problem with the trackpad but when i want to select something by pushing down on the trackpad nothing happens. I have to select everything by touching the screen. Any suggestions on how to fix this issue. Thanks

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Forums Veteran III
BillJ
Posts: 4,935
Registered: 01-05-2009
My Carrier: Rogers

Re: Trackpad issues

Start with a battery pull.  With your phone powered on, remove your battery then replace it.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.


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New Member
Switz_77
Posts: 2
Registered: 02-09-2012
My Carrier: Sasktel

Re: Trackpad issues

No that didnt work. Any other suggestions

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Contributor
Phil_LatAm
Posts: 16
Registered: 09-21-2011
My Carrier: Entel Chile

Re: Trackpad issues

I have also been searching this forum because of this problem - I found a case of the same thing happening with a Bold, and the user said one of the 'official' suggestions is to press hard to reset the button.

I tried this and found that my trackpad just needed to be pressed harder to select things - but I find this worrying because I think I'm going to end up pressing harder and harder until the button is useless. (and because my device is only 7 months old!)

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