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BlackBerry® Torch™

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New Member
faceju_24
Posts: 1
Registered: ‎02-10-2012
My Device: blackberry torch 9800
My Carrier: emtel ltd

Trackpad not working

Hi can anyone help..Trying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all..can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one..

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Guru III
knottyrope
Posts: 30,353
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Trackpad not working

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.


 




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Regular Contributor
lorax1284
Posts: 66
Registered: ‎06-14-2010
My Device: Z30
My Carrier: Virgin Mobile Canada

Re: Trackpad not working

I am having a problem with my Trackpad: it was working fine but then all of a sudden stopped (after uninstalling some software I think).

 

I have tried multiple battery pulls and want to know if there's a specific "service book" that might be missing or something.

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