Transfering Contacts from an old back up of 9800 to a new 9810

devbaid · ‎10-07-2010

I have an old back up of my old phone 9800 which i lost. I got a new Torch 9810 and tried to restore the address book from my old backup.

The Address Book- ALL has 2400 entries but it is Dimmed ( Not Highlighted and cannot be selected)

and below it says

Dimmed Entries are ready only and cannot be restored

Can anyone help!!

Wolf359 · ‎12-29-2011

Do you have wireless sync turned on for contacts? Try unchecking that then try to sync from the backup.

here is some more information:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12608

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devbaid · ‎10-07-2010

Thanks a ton!! You were so prompt and accurate with your reply!! Saved me a million hours!!

Wolf359 · ‎12-29-2011

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Transfering Contacts from an old back up of 9800 to a new 9810

Re: Transfering Contacts from an old back up of 9800 to a new 9810

Re: Transfering Contacts from an old back up of 9800 to a new 9810

Re: Transfering Contacts from an old back up of 9800 to a new 9810