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BlackBerry® Torch™

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New Contributor
Posts: 5
Registered: ‎07-30-2011
My Device: Torch 9800
My Carrier: Orange France

Troubleshooting notification errors on BB Torch 9800

Hello,

 

I have two problems with my new Blackberry Torch 9800 :

1- The icon indicating a recieved text message on the main screen, under the time, won't delete itself after all text messages are read (I even tried deleting all messages and rebooting the device - didn't help).

2- When I click on the notication zone, on top of the usal notifications referring to the newly received messages/BBMs etc, there are three Blackberry app world notifications (BB messenger, BB facebook, BB skype) that invite me to download updates. They won't leave either once the download is completed. Worse, if I select any of these three notifications, the device freezes and requires rebooting.

 

Hope you can help!

 

Many thanks

 

JC

New Contributor
Posts: 5
Registered: ‎07-30-2011
My Device: Torch 9800
My Carrier: Orange France

Re: Troubleshooting notification errors on BB Torch 9800

I forgot to add the error message that comes up once I reboot the device: "Uncaught exception: Application net_rim_bb_appworld (647) is not responding; process terminated".

 

Thanks

 

JC