BlackBerry® Torch™

[iciubotaru]

Hi there,

Is there a way I can turn off my BB Torch 9800 for real?

Pressing the red button for a few seconds only makes the device go in some kind of sleep mode.

Getting the battery out does not seem a good solution for restaring or turning off the phone.

Thanks,

Irina

[Wolf359]

You have to press and hold it for a bit longer to get the full power off option.

http://docs.blackberry.com/en/smartphone_users/deliverables/18577/Turn_off_your_device_60_1094474_11...

to do a quick restart: alt-right caps-del

[iciubotaru]

Pressing and holding the button does not seem to really turn off the phone. Because after I do this, if I press the red button again, the phone becomes available instantly. The same thing happens when I use the Power Off icon.

Is there a way I can turn off the phone so I can have the same result as when taking the battery off?

Pressing alt-caps-del does not do anything.

Thanks.

[BillJ]

Wolf359's response, at one time, worked.  In fact, he's even included documentation that is specifically for your model.

I tried turning off my Torch 9860 after reading your post and was surprised to find out I couldn't.  I pressed and held the red phone button then I tried clicking the Power icon on my homescreen.  Neither method allowed me to fully power down my phone.  There was a time when you could fully power down a BlackBerry by using Wolf's suggestion; now, I'm not so sure.

I'm as surprised by this as you are.  If anyone has an explanation as to why RIM went this route, I'd love to hear it. 

[Wolf359]

Wow, thanks for the heads up!