turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Hi and Welcome to the Community!
That sounds like the connection between the device and the PC failed for a moment, and then re-connected. Often, the root cause of that is physical:
1) Bad USB Port on the PC
2) Bad USB cable
3) Bad port on the BB
Trying different ones (of course, there is only one port on the BB) can sometimes get it working well. Also, make sure the cable is well seated in the BB port...some are looser than others, and that can result in the behavior you describe.
Good luck!
That sounds like the connection between the device and the PC failed for a moment, and then re-connected. Often, the root cause of that is physical:
1) Bad USB Port on the PC
2) Bad USB cable
3) Bad port on the BB
Trying different ones (of course, there is only one port on the BB) can sometimes get it working well. Also, make sure the cable is well seated in the BB port...some are looser than others, and that can result in the behavior you describe.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
|
