Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
whit5
Posts: 3
Registered: ‎09-07-2010
My Device: Blackberry Torch
My Carrier: AT&T

Unable to Send email through outlook

I receive messages from my work outlook account on my handheld but I am unable to reply to them. I was wondering if anyone has had this problem and knows how to fix it.

Please use plain text.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Unable to Send email through outlook

What happens when you go and reply? Does the message bounce back with a X?

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Please use plain text.
New Contributor
whit5
Posts: 3
Registered: ‎09-07-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Unable to Send email through outlook

That's exactly what it does. But when I use my hotmail account everything works just fine.

Please use plain text.
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Unable to Send email through outlook

If you open up a message with the X scroll up to the top and see what the Message Status is.

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.
Please use plain text.
New Contributor
whit5
Posts: 3
Registered: ‎09-07-2010
My Device: Blackberry Torch
My Carrier: AT&T

Re: Unable to Send email through outlook

It says desktop email program unable to submit message

Please use plain text.