Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
mk1000ie
Posts: 4
Registered: ‎06-22-2010
My Device: 9700
My Carrier: Vodafone IE

Unable to log in to your BlackBerry ID account.

Since the outage I have not been able to log in to my blackberry ID account. The outage is now fixed but it still comes up with the same message every time I try. BlackBerry Protect keeps keeps displaying the message that I have to verify my account but when I do all I get is "Unable to log in to your Blackberry ID account". I have also reset the password on the device (Torch 9860 running OS 7), so that was possible, but I still cannot log in :smileysad: Naturally I cannot download anything from the App Store as I also have to verify my account when I want to download... Can anybody help?

Please use plain text.