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BlackBerry® Torch™

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wasimuddin_sayed
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wasimuddin_sayed
Posts: 14
Registered: ‎08-29-2011
My Carrier: Vodafone

Unable to see name for incoming calls

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‎05-05-2012 04:56 AM - edited ‎05-05-2012 04:57 AM

Hi Friends,

 

I have updated my BB torch 9800 with the latest software, but after the update i am unable to see the name of the contact when i receive any call. The caller name is is saved in my contacts.

 

When i go to the log i can see their name but at the time of incoming i am unable to see thier name.

 

Can anyone please help with the possible solution for this.

 

Regards,

 

WS

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JSanders
Posts: 67,353
Topics: 486
Likes: 20,552
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: Unable to see name for incoming calls

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‎05-05-2012 10:29 AM

Check your security options for content protection and encryption and turn those off for your contacts.
Also open your call log > options > smart dialing and make tie settings there are correct for your location.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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