03-20-2013 04:24 AM
I am posting again because I need urgent help.
I am using the BB Torch 9810 but for some reason as of yesterday afternoon I cannot send pictures over bbm.
I have BBM version 7 and my phone is only 2 weeks old.
How in the world do I make this work???
I have done battery pulls and have deleted unused apps and files. There is plenty of space on the phone. The camera picture size has been set to the smallest resolution - and yet the pictures still do not go through.
When I send a picture to a contact then it says that the picture has been sent. When I ask the contact if they have received the pic they say that they haven't.
my contacts have upgraded to the latest version of BBM.
Can someone please help?!!
03-23-2013 02:33 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to send other files through BBM? Try removing the contact and re-adding them via PIN number and then attempt to send them a picture.
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
03-23-2013 03:47 PM