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New Contributor
DAM217
Posts: 3
Registered: ‎01-01-2012
My Device: Torche 9800
My Carrier: ATT
Accepted Solution

Uncaught Exception Java.lang.IndexOutOfBounds

Anyone know how to fix this?  I get it when trying to open Text Messages  thanks

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Uncaught Exception Java.lang.IndexOutOfBounds

Hi and welcome to the forums!

 

Let us know if you have any questions.

Thanks,

 

Bifocals


KB25973 "Uncaught exception java.lang.indexOutofBoundsException" appears when opening Text Messages Application.

 

CollapseOverviewWhen opening the text message application the BlackBerry® smartphone displays the following uncaught exception error

Uncaught exception java.lang.indexOutofBoundsException

  • BlackBerry® Smartphones
  • BlackBerry® 6
  • DT892979

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

Upgrade to BlackBerry 6.0.0.286 (bundle 864) if it is available from the wireless service provider.

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Contributor
DAM217
Posts: 3
Registered: ‎01-01-2012
My Device: Torche 9800
My Carrier: ATT

Re: Uncaught Exception Java.lang.IndexOutOfBounds

Thanks. I did the update and it worked! The download took about 45 min but it now works. thanks
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New Contributor
DAM217
Posts: 3
Registered: ‎01-01-2012
My Device: Torche 9800
My Carrier: ATT

Re: Uncaught Exception Java.lang.IndexOutOfBounds

Thanks....I did the update and my text messages work again.  The downlaod took about 45 min but now everything works.

thanks

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Uncaught Exception Java.lang.IndexOutOfBounds

Cool!
I'm glad you have it fixed.
Thanks,

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.
New Contributor
Lexus
Posts: 2
Registered: ‎12-12-2012
My Device: Torch 9800
My Carrier: EE

Re: Uncaught Exception Java.lang.IndexOutOfBounds

[ Edited ]

Hi there, I am having this problem just now and am unsure on how to solve this.  How do i upgrade to get my text messages working again?

I have checked software updates, and it says 6.0 Bundle 695 and my blackberry is up to date.

Thanks for any help and advice

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Uncaught Exception Java.lang.IndexOutOfBounds

Hello and welcome to the forums!

 

Try rebooting your device is safe mode as explained below. Let's see if any 3rd party apps are causing the problem. If that isn't the problem I suggest you do a full backup of your device. Then proceed to reload the device OS you are currently using if that is the latest version.

Thanks,

 

Bifocals


KB17877 How to start a BlackBerry smartphone in Safe Mode

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Please use plain text.