Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Member
aerodave
Posts: 1
Registered: ‎11-25-2010
My Device: Not Specified

Uncaught exception

I have the torch 9800 and it started giving me issues today. I set the alarm on the phone, and when I opened my calendar after turning it off it froze on that screen. I shut the phone off, pulled the battery and still have that problem. I tried to sync it to my computer to see if there was potentially a software update but it says it is up to date.

The only apps I have are bb traffic 1.3.1.207, flixster 1.7.1, navita translator 2.0.1.41, poynt 1.6.0.71, scoremobile 1.5, globe and mail 1.5, and weather eye 2.1.0.1. My phone software is v 6.0.0.246, platform 6.4.0.105 on the Telus network.

The error message it keeps showing me is:

Uncaught exception
Java.lang.Nullpointer
Exception

It seems to be causing other issues with my phone too.
Please use plain text.