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BlackBerry® Torch™

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New Member
guvenc
Posts: 2
Registered: ‎10-28-2012
My Carrier: AT&T

Unhappy with my torch

Hello all,

 

I am extremely unhappy with my torch. I bought it about 7 months ago and its battery lasts less than a day. It freezes all the time. I have done all the updates etc. but it did not help. 

 

Does anybody know how the warranty works? Can I return it or what can I do to make it fixed?

 

 

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Elite I
BillJ
Posts: 6,716
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Unhappy with my torch

To remedy the battery situation, have a look at this article and make use of as many of the tips as possible:

 

www.blackberry.com/btsc/KB14320 .

 

To resolve the freezing, make sure to do regular battery pulls.  To do that, remove your battery while your phone is powered on then replace it.

 

 

I hope my suggestions help you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


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