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dmagall
Posts: 1
Registered: ‎12-05-2011
My Device: BlacBerry 9900
My Carrier: Globe Telecom

Unlock phone

I have already exceeded the number of attempts and there's 0 attempts left. How can I unlock my phone? I already have the unlock code but it's no longer accepting since 0 attempts left.

Please use plain text.
BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Unlock phone

Hey dmagall,

Welcome to the BlackBerry Support Community Forums.

 

If you do not use the alt or shift key when entering the password on the BlackBerry smartphone, the password will consist of the corresponding letters on the keypad. As a security feature, the BlackBerry smartphone is designed to allow a maximum of 10 attempts.

 

Thanks.

-HB

 

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Guru III
knottyrope
Posts: 29,760
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Unlock phone

Sorry but after 10 attempts, it is permanantly locked.

 

Always call the unlocker company if it does not work in 3 tries.

 




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