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BlackBerry® Torch™

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New Contributor
TomViola
Posts: 5
Registered: ‎10-17-2012
My Device: Torch 9800

Unsupported Operating System

I cannot install any apps to my Torch. I get a nessage that state I have an unsupported Operating System. Twitter disappeared from my apps. The Blackberry App Store disappeared. My Bank of America apps is no longer supported. And I cannoy upgrade AP News.

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: Unsupported Operating System

Hello TomViola

 

Welcome to BlackBerry Support Community Forums

 

 

There was an issue or some glitches with App Wprld ,it seems to be fixed by now and you can enjoy your App World.

 

 

 

Prince

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New Contributor
TomViola
Posts: 5
Registered: ‎10-17-2012
My Device: Torch 9800

Re: Unsupported Operating System

Still not working. My Twitter disappeared. According to SYNC the app is on my phone. However it is not. It is not "hidden."It does not appear in MY downloads, although there are quite a few associate files in my files folder. I also do not have APP World. And, I cannout update existing apps due to unsupported operation system.
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JSanders
Posts: 85,660
Likes: 23,098
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unsupported Operating System

What is this "SYNC" that tells you the app is on your phone?




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New Contributor
TomViola
Posts: 5
Registered: ‎10-17-2012
My Device: Torch 9800

Re: Unsupported Operating System

It is the Blackberry Torch software on my laptop. I have been trying to update my Torch in the hope of clearing the error message "unsupported operting system". It has a Sync feature when connected to phone. One of the sync options in apps. At the app option it shows my Twitter.
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JSanders
Posts: 85,660
Likes: 23,098
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unsupported Operating System


TomViola wrote:
It is the Blackberry Torch software on my laptop. I have been trying to update my Torch in the hope of clearing the error message "unsupported operting system". It has a Sync feature when connected to phone. One of the sync options in apps. At the app option it shows my Twitter.

Your Desktop Software does not 'sync' software. It will load applications to your device IF that app is part of the OS file you have downloaded. The sync feature is for data such as calendar, contacts, media etc.

 

The AppWorld download is now working.

Using your BlackBerry browser, go to www.blackberry.com/appworld and download it.

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
TomViola
Posts: 5
Registered: ‎10-17-2012
My Device: Torch 9800

Re: Unsupported Operating System

I was able to download AppWorld but I cannot launch it.
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JSanders
Posts: 85,660
Likes: 23,098
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Unsupported Operating System

Can't find the icon?

You click on the icon and nothing happens?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
TomViola
Posts: 5
Registered: ‎10-17-2012
My Device: Torch 9800

Re: Unsupported Operating System

OIcon was there, but would not launch. After many tries it finally did launch. Seems I has ten apps that had updates waiting. I did them all. Often I got an error message "uncaught exception java.lang.error. All seems to be working now. Thank you.
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