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BlackBerry® Torch™

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New Contributor
primacat
Posts: 5
Registered: ‎04-13-2010
My Device: Bold 9700
My Carrier: AT&T

Visual Voicemail Keeps Asking for Password

Does anyone have a solution for visual voicemail that keeps asking for a password.

 

Recently did a software update to the current version on my Torch and now it keeps asking for the password, which I put in. Should I reset it thru AT&T? Any other ideas?

 

Thanks

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Visual Voicemail Keeps Asking for Password

I think you hit it on the head.  Give your carrier a call.  There might be an option to bypass the password, but they would know better than me.

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New Contributor
primacat
Posts: 5
Registered: ‎04-13-2010
My Device: Bold 9700
My Carrier: AT&T

Re: Visual Voicemail Keeps Asking for Password

Thanks for the reply, I'll call them. It's just strange because the password is good and it accepts it, but keeps prompting for the password every so on. May it still needs to be reset.

 

Cheers

 

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Guru III
knottyrope
Posts: 29,671
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Visual Voicemail Keeps Asking for Password

i had it added to mine and set password up but you need to go into a menu to add in the password not just put it in when it asks for one

 




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New Contributor
primacat
Posts: 5
Registered: ‎04-13-2010
My Device: Bold 9700
My Carrier: AT&T

Re: Visual Voicemail Keeps Asking for Password

Ok, I'll try that. Thank you.

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Regular Contributor
robert45
Posts: 63
Registered: ‎08-06-2011
My Device: Bold 9900
My Carrier: ATT

Re: Visual Voicemail Keeps Asking for Password

Why do I have to keep entering this password. Charged up my Q10 last night and this morning had to reenter the VVM password again. I do not see an option to save it or add it. Comments???
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