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BlackBerry® Torch™

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New Member
Posts: 1
Registered: ‎10-05-2010
My Device: Torch 9800

Voicemail icon in notification tab

I just recently got a torch 9800 from rogers. When i set up the device they had my account set up incorrectly. Got it all working and added voicemail to my account. I had the voicemail symbol in the notification tab and I thought I just had to set up my voicemail and it would go away. However it hasnt.

 

I have called my voicemail from the device and there is no outstanding messages. On the notification tab, when the voicemail symbol is there it states there are no outstanding notifications. I have done a device reset and a battery pull and still same result.

 

The only thing I have not tried is actually leaving myself a voicemail and then checking it to see if the icon disappears. Is there anything else I can do. The software version is 6.0.0.246.