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BlackBerry® Torch™

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New Contributor
elbajatrip
Posts: 2
Registered: ‎08-26-2010
My Device: Blackberry Torch 9800

Where to select Exchange mail folders to sync wirelessly

[ Edited ]

I am on Enterprise and Use Microsoft Exchange with Outlook at the office

 

In the previous versions of DM I was able to go to the options and choose which outlook sub folders I wanted my device to sync.. Now DM will not allow me to select my exchange folders.. So I am "stuck" with my previous selections and cannot update.  So the new sub folders I created in my outlook I have no way of syncing with the device.

 

Please help me fix this.

Retired
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Device: 9900

Re: Where to select Exchange mail folders to sync wirelessly

You can select what folders you would like to have redirected to your device, from the device itself. Take a look at the link below:

 

How to configure folder redirection to receive email messages delivered to folders other than the Inbox - KB04279

http://www.blackberry.com/btsc/KB04297

 

Hope this helps.

New Contributor
elbajatrip
Posts: 2
Registered: ‎08-26-2010
My Device: Blackberry Torch 9800

Re: Where to select Exchange mail folders to sync wirelessly

Thanks! The article does not actually address device software 6.0 for the new torch but I was still able to find it under:

 

  1. Click Desktop mailbox
  2. Menu key, click options
  3. Click Email Preferences
  4. Scroll over "Send Email to handheld" (mine already has checkmark next to it)
  5. Then hit menu key
  6. Select Folder Redirection
  7. Select folders which you'd like to redirect.

 

Retired
RandomHero
Posts: 884
Registered: ‎07-26-2010
My Device: 9900

Re: Where to select Exchange mail folders to sync wirelessly

Excellent, glad to hear that worked!