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BlackBerry® Torch™

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New Member
Posts: 3
Registered: ‎12-13-2010
My Device: White Blackberry Torch 9800

White Torch BBM pictures don;t show?!

Hi, I just got the New White Torch and for some reason the blackberry messenger won't show my contacts profile pictures and I can upload a picture on and it shows on my phone but others can't see it?!

Any suggests?! Help please!!!

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: White Torch BBM pictures don;t show?!

Here are two public statements RIM has released in regards to the BBM Avatar issue:
1.BBM Avatars should now be updating in most regions. If you were experiencing issues please try updating your Avatar again.
2. Some users in APAC (the Asia Pacific area) may be experiencing issues with BBM Avatars not updating. Product teams are aware of this issue and looking into it.
3. Finally, More information at this RIM Knowledge Base article:
KB19815 - http://www.blackberry.com/btsc/KB19815
I hope this helps.




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New Member
Posts: 3
Registered: ‎12-13-2010
My Device: White Blackberry Torch 9800

Re: White Torch BBM pictures don;t show?!

Whats an Avatar and how do you update your Avatar again?

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: White Torch BBM pictures don;t show?!

BlackBerry Messenger contact pictures = BlackBerry Messenger avatars.

 

Same thing.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code