05-06-2012 01:32 AM
I've got the white screen of death from what i know...
My blackberry rebooted by itself then after that reboot , i can't seem to be able to type anything in to my phone via text message, bbm, and whatsapp.So i rebooted it again but to no avail, so i tried to wipe it, and now it's stuck at the white screen. What can i do to "revive" it?
05-14-2012 09:36 AM - edited 05-14-2012 09:37 AM
Welcome to the BlackBerry Support Community
Perform a reload of the BlackBerry® Device Software to address the "white screen" issue you are experiencing. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
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