Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
vziera
Posts: 4
Registered: ‎03-13-2012
My Device: 9360

Why does my 9810's auto rotate stop working all of a sudden?

My 9810's PIN is: 2978D267

 

As said in title, the auto-rotate has ceased to work all of a sudden. I've tried removing the battery several times for total reboot and no luck, also tried drawing the keyboard back and forth and no dice. the other anomaly being the inability of recharging its battery with either 1A or 1.5A, wall socket dependant.

I am on the sixth month of use, the place I purchased this handset from is no longer exists so I have no idea how the promised 2 years warranty is supposed to be.

 

I hope that I can get some clue from here. Thanks.

regardless of race, religion, social status, material, what not
Please use plain text.
New Contributor
vziera
Posts: 4
Registered: ‎03-13-2012
My Device: 9360

Re: Why does my 9810's auto rotate stop working all of a sudden?

:Angel: Thread bump!

regardless of race, religion, social status, material, what not
Please use plain text.
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Why does my 9810's auto rotate stop working all of a sudden?

Let's make sure we're on the same page. When you remove your battery, is your phone turned on? Yes = proper battery pull, no = nothing will happen.

If your phone is turned ON, then it's time for an OS reload using BlackBerry Desktop Software.


Try that and post back with your results. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.