Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Torch™

Reply
New Contributor
Posts: 3
Registered: ‎10-07-2010
My Device: Torch
My Carrier: AT&T

Why doesn't my Torch stay charged

I am on my second Torch. AT&T replaced my first one because it wouldn't stay charged. I don't really use many apps, and have checked my Application Manager - nothing is running!  My OS is 6.0 Bundle 278 (whatever that means). 

 

I literally get maybe 2 hours of use, and that's with only one or two phone calls before it has to be charged again.  So, now as long as i'm at my desk, i have the charger plugged in, and I am forced to plug it in again all night.

 

Is there something else I should check, or should I try to get another replacement?  I am still within my 30 day of purchase.

 

Thanks!

Super Contributor
Posts: 408
Registered: ‎01-12-2010
My Device: Torch 9800
My Carrier: Vodafone Qatar

Re: Why doesn't my Torch stay charged

Update to the latest OS I think its .654
New Contributor
Posts: 3
Registered: ‎10-07-2010
My Device: Torch
My Carrier: AT&T

Re: Why doesn't my Torch stay charged

I just did the check for updates and it said i have the latest.  Do you know how I get to what you're talking about?

Highlighted
Guru III
Posts: 31,656
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Why doesn't my Torch stay charged

the servers area  bit busy, you can upgrade via a PC if you want.

 

http://supportforums.blackberry.com/t5/BlackBerry-Torch-9800-smartphone/Latest-supported-OS-version-...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V