01-29-2013 09:06 AM
Hi. My Blackberry torch says its connected to my wi-fi but it wont let me use it. I have had the phone for a month and never had a problem connecting to my wi-fi but for the past 2 days its not been connecting, HELP ME because its the only way i can keep in contact with people on whatsapp
01-29-2013 04:59 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.