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BlackBerry® Torch™

New Contributor
Posts: 4
Registered: ‎11-07-2010
My Device: BlackBerry Torch 9800
My Carrier: AT&T

WiFi Media Sync issues

I set up WiFi Media Sync, and have managed to sync using the USB connection.


However, when I try to sync using WiFi, I first get a message that it is "looking for desktop" and then "connect to home Wi-Fi network".  It IS connected to the home network--the same one I used to run the Desktop Manager and do the USB sync. 


I thought perhaps it was a firewall issue, but disabling the firewall doesn't make any difference.  I also happen to have two computers connected on this network (as well as a Roku media device), so I don't know if that makes any difference. 


I don't know whether iTunes needs to be running, or the Desktop Manager, but I've tried it with them running and not running.


I have rebooted the router, the computer, and done a battery pull on the Torch.


My WiFi connection from the Blackberry is fine--I can surf the net, send/receive emails, but Media Sync does not seem to see the desktop, or even know that the network is there. 



New Contributor
Posts: 3
Registered: ‎08-16-2010
My Device: Bold 9700
My Carrier: T-Mobile

Re: WiFi Media Sync issues

I am having the same exact issue.


it connected one time, but when i added new songs to the playlists and selected to Sync the connection was lost and it wouldn't connect again..