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BlackBerry® Torch™

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New Contributor
khanyawar
Posts: 2
Registered: ‎01-12-2013
My Carrier: Ufone

Wifi showing connected but cant get on internet

Dear friends, I have a Blackberry Torch 9800

Version details:

6.0 bundle 2949 (v6.0.0.668, Platform 6.6.0.236)

WLAN version 4.3.0.97

 

My problem is that BB connects to the wifi router but whenever i try to use facebook or twitter or browser, the message appears as there is no data plan to support this service. BB always tries to connect to internet via my mobile network, despite being connected to wifi.

 

service status shows the following info for Wifi network:

Active Profile : [ssid_name]

SSID : [ssid_name]

Type: 802.11b/g/n

 

I have absolutely no idea why this is happening?

 

 

 

 

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New Contributor
khanyawar
Posts: 2
Registered: ‎01-12-2013
My Carrier: Ufone

Re: Wifi showing connected but cant get on internet

also checked Options-->Device--> Status Information
its showing IP Address: 0.0.0.0 in Wifi Information.
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