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BlackBerry® Torch™

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New Contributor
MarcMouries
Posts: 9
Registered: ‎10-08-2010
My Device: Torch
My Carrier: AT&T

Wireless update does not show up

according to this post Update-your-Torch-wirelessly i should be able to get the new update downloaded over the air. However I am currently using 9800/6.0.0.14 and when i go to ‘Options’ > ‘Device’ > ‘Software Updates’the BB says: no software update found.

 

Shoudn't i see "Version 6.0 Bundle 695" and be able to perform the update?

 

 

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wireless update does not show up

yes you should see that update if teh carrier supports it, what carrier are you on?

 

is the torch branded for your carrier?

 




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New Contributor
MarcMouries
Posts: 9
Registered: ‎10-08-2010
My Device: Torch
My Carrier: AT&T

Re: Wireless update does not show up

i am on AT&T

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Guru III
knottyrope
Posts: 30,345
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Wireless update does not show up

possible the servers are a bit busy, can you try again a few times and maybe try with the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. then try to update after.

 

I would reccomend a backup of your device with a PC before doing the upgrade.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.